Problems with TopHost email? A possible solution

Are you having problems checking the email provided by TopHost via clients like Outlook, Thunderbird, or from other email accounts like Gmail or Yahoo?

Thanks to the user “ Luciano De Franco” on the official Google products forum, here’s the solution:

_These are the steps to take:__1) Go to the website http://www.visualroute.it/strumenti/dnslookup.asp__2) Enter the POP Server address, i.e., mail.yourdomain.xx__3) Click the “resolve” button and copy the generated IP (the 4 numbers separated by dots, called “addresses”)_4) Enter the IP directly in place of the POP Server in Google’s configuration utility__At this point, you’ll need to re-enter the password for your mailbox (if you don’t remember it, reset it from cPanel) and everything will work again!!!

There must be a difficulty in resolving SEEWEB’s DNS addresses, and the problem is solved by directly indicating the IP address to reach.

The only problem will be IF and WHEN these domains are moved again.

Bye!

! :) !